Last updated on Dec 24th 2023

At Hotel Himashray, we strive to provide our guests with exceptional service and a memorable experience. However, we understand that plans may change, and cancellations may become necessary. Please review our cancellation and refund policy outlined below:

1. Reservation Cancellation:
1.1 Individual Reservations:

• For individual room reservations, guests must cancel at least 48 hours before the scheduled check-in time (typically 3:00 PM local time) on the day of arrival to avoid any cancellation charges.

• Cancellations made within 48 hours of the check-in time will incur a cancellation fee equal to one night's room rate plus applicable taxes.

1.2 Group Reservations:

• Group bookings are subject to specific terms and conditions outlined in the group contract. Please refer to your group reservation agreement for cancellation details.

2. No-Show Policy:

• If you fail to check in on your scheduled arrival date without prior notice, we will consider it a "no-show," and you will be charged for the entire stay booked.

3. Early Departure:

• If you decide to check out before your scheduled departure date, you will be charged for the full stay originally booked.

4. Refund Process:

• Refunds, if applicable, will be processed within 7-10 business days from the date of cancellation.

• Refunds will be issued using the same method of payment used during the booking.

5. Exceptions:

• In the case of extenuating circumstances such as natural disasters, medical emergencies, or other unforeseen events, we may consider exceptions to our cancellation policy. Please contact our reservations team for assistance.

6. Booking Modifications:

• If you need to modify your reservation, please contact our reservations team as soon as possible. We will do our best to accommodate your request based on availability and our policy.

7. Third-Party Bookings:

• If you made your reservation through a third-party booking platform or travel agency, please refer to their cancellation and refund policy, as it may differ from our own.

8. Contact Information:

• For all cancellation and refund inquiries, please contact our reservations team at [insert contact information].

9. Policy Updates:

• This cancellation and refund policy may be subject to change without notice. Please check our website or contact us directly for the most up-to-date information.

By making a reservation at Hotel Hmashray, you acknowledge and agree to the terms and conditions of this cancellation and refund policy. We recommend that you review this policy carefully before making a reservation.

Himashray Private Limited reserves the right to make the final decision regarding refunds and exceptions to this policy on a case-by-case basis. We appreciate your understanding and look forward to hosting you at Hotel Himashray.